Privacy Policy

Introduction

Welcome to our Multi-Vendor eCommerce platform. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, vendors, and services.

Information We Collect

• Account Information: Name, email address, password, and contact details.
• Order Details: Billing/shipping address, payment method (securely processed), and purchase history.
• Vendor Information: Business name, store details, and payment preferences for vendors.
• Technical Data: IP address, browser type, device, and cookies.

How We Use Data

• To provide and improve our marketplace services.
• To process transactions securely and deliver your orders.
• To verify vendors and maintain trust across our platform.
• To communicate with you about updates, offers, or support.
• To comply with legal obligations and prevent fraudulent activity.

Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Vendors to fulfill your orders and manage returns.
• Payment gateways to securely process transactions.
• Service providers (hosting, analytics, customer support).
• Authorities, when required by law or legal process.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies in your browser settings, but some features may not function properly.

Data Security

We use industry-standard encryption and security measures to protect your personal data. While we take reasonable steps, no method of online transmission is 100% secure.

Your Rights

• Access, update, or delete your personal data.
• Opt-out of promotional communications.
• Request data portability or restriction of processing where applicable.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@yourecommerce.com

Address: Kathmandu, Nepal